Shipping policy

Last Updated: June 5, 2026

SHIPPING POLICY

Thank you for shopping with My Truth & I.

This Shipping Policy applies to physical products purchased through our website, including printed books and other physical merchandise.

SHIPPING LOCATIONS

We currently ship physical products to:

• United Arab Emirates (UAE)
• Kuwait

At this time, we do not offer shipping to other countries.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

During periods of high demand, product launches, holidays, or promotional events, processing times may be longer.

SHIPPING TIMES

Estimated delivery times are:

United Arab Emirates:
• 2–5 business days

Kuwait:
• 2–7 business days

Delivery times are estimates only and are not guaranteed.

SHIPPING FEES

Shipping fees are calculated at checkout based on the delivery location and the products ordered.

Any applicable shipping charges will be displayed before payment is completed.

ORDER TRACKING

Where available, tracking information will be provided once your order has been shipped.

Customers are responsible for monitoring shipment progress using the tracking information provided.

DELAYS

While we work with reliable shipping partners, My Truth & I is not responsible for delays caused by:

• Courier service interruptions
• Weather conditions
• Customs procedures
• Public holidays
• Incorrect shipping information provided by the customer
• Events outside our reasonable control

ADDRESS ACCURACY

Customers are responsible for providing complete and accurate shipping information at checkout.

If an incorrect address is provided and the order is returned to us, additional shipping charges may apply to resend the package.

LOST OR DAMAGED SHIPMENTS

Please inspect your order upon delivery.

If your package arrives damaged, or if you believe your shipment has been lost, please contact us within 7 days of delivery or the expected delivery date at:

info@mytruthandi.me

We will work with the shipping provider to investigate and assist in resolving the issue.

DIGITAL PRODUCTS

This Shipping Policy applies only to physical products.

Digital products, online courses, downloadable materials, prerecorded content, and booked sessions are delivered electronically and are not subject to shipping fees or delivery times.

CONTACT

If you have any questions regarding shipping, please contact:

My Truth & I

Email: info@mytruthandi.me